Terms and conditions of Use

Order

1. Appointments /Pick-ups are generally done between 10am-6pm (Mon-Sun)

2. Charges are non-negotiable

3. Estimated cost may vary, amount mentioned on the invoice will be considered the final payable amount

4. Minimum order amount of 2,500 is required for free pickup and delivery in Navi mumbai else a convenience charge of minimum 250 INR is levied.

5. Minimum Order of Rs.5,000 in out of service area (mumbai and others)

6. For prepaid service, you will get discount of 10% at the time of appointment

7. An Alteration order(i.e. An alteration as an order by customer) will not qualify for a free alteration by us.

8. We do not undertake free of cost cancellation after order is placed or consultant has visited.

9. If a consultant visits you for an appointment and you decide not to place any order with us, then a visiting charge of 250/hour would be payable by you

10. Customers are requested to sign the order form with design and preferences mentioned on it as agreed design and preference

11. Once your order has gone into production any change in design not mentioned and agreed by you on order form will result in alteration charge to be paid by you

12. Any order cancelled after appointment or fabric being picked up from you will result in 50% advance for forfeited (check detailed terms of return & refunds)

13. Customers are required to provide their best fit garment similar to the garment to be made to ascertain the fit required by you

14. Slight differences in shading of a product of the same fabric (due to variations in the dying process) are possible

15. Since your garment is handmade and not machine-made, slight variations in the fit of two finished garments produced with the same body measurements may occur, but are generally not noticeable

16. Off cuts will be thrown away or recycled unless the client requests to keep them

17. Designer at door does not keep customer garments for more than 30 days due to non payment. Any garment pending for more than 30 days for non payment will be donated to a charity. Designer once all will not be liable for any garment donated and the advance if given will be forfeited.

18. Refunds of any order undertaken by Designer at door will only be refunded via At Par Cheque or Direct Account Transfer.

19. Cancellation or refunds are processed within 15 Days from the date of cancellation acceptance.

20. In case of order cancellation and fabric is provided by client additional cost of Rs.250 upto 1 kg is charged in addition to visiting charges is applicable.

21. All orders placed with Designer at door Services Pvt Ltd is subject to terms of conditions of the organisations.


Alterations


1. You should report your fitting issues within 7 days from the date of delivering your order by sending a mail to sew@designeratdoor.in or contacting us at 9136583164

2. If the fit of your garment is not per agreed specification, we’ll alter the garment

4. We offer no refunds in any case, as we sell custom-made products. According to international law, as we cannot reuse or resell the product (the item having been especially made for the individual according to their custom design), there is no resale value, and thus we are not required to accept returns

5. Prices for our service/product are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of products or the Service.

6. Any order that you place shall be subject to the restrictions and limitations not limited to, product availability and serviceable areas only.